Shipping Policy
Introduction
At The Poster Valley, we are committed to delivering your orders in a timely and efficient manner. Please read our Shipping Policy carefully to understand how we process and ship your orders.
Order Processing
- Order Confirmation: Once you place an order, you will receive an email confirmation from us. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
- Order Processing Time: Orders are processed within 1 business day. During peak periods or holidays, processing times may be longer.
Shipping Rates & Delivery Estimates
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Delivery Estimates: The estimated delivery time is 3-7 business days, depending on your location. Please note that delivery times are estimates and may vary based on factors beyond our control.
Shipping Methods
We offer a variety of shipping methods to meet your needs. The available shipping options will be presented at checkout.
Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for delivery.
- International Shipping: Currently, we do not offer international shipping. We only ship within India.
Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track your order by visiting the carrier’s website and entering your tracking number.
Delays
While we strive to meet the estimated delivery times, delays can occur due to unforeseen circumstances such as weather, natural disasters, or courier service delays. We are not responsible for such delays but will do our best to keep you informed.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us immediately at support@thepostervalley.com with your order number and a description of the issue. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund as necessary.
Contact Information
For any shipping-related inquiries or issues, please contact us at:
- Email: support@thepostervalley.com
- Phone: +91-9664906587
Thank you for shopping at The Poster Valley! We appreciate your business and strive to provide the best service possible.